Customer Support à Grande-Bretagne

Telesales Person - Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

1. Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
2. Process orders through automated systems and ensure accurate dispatch.
3. Manage stock levels to ensure orders are fulfilled efficiently.
4. Work closely with the team to achieve sales targets and maintain excellent customer service.
5. Provide support across other areas of the business as needed.

1. Experience: Solid knowledge of car parts and accessories.
2. Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
3. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
4. Customer Service: Exceptional telephone manner and strong communication skills.
5. Team Player: Able to collaborate and support colleagues as required.

How to Apply:

Job Ref: 4241RC