Account Coordinator

Mulberry Recruitment; Wales; On-site; GBP 25,000 - 29,000; Full time

Job summary

A retail solutions provider is looking for an Account Coordinator in Cardiff. You’ll support an account manager by liaising with customers, managing stock levels, and providing reports. The ideal candidate will have experience in customer service or purchasing and possess strong analytical and IT skills, particularly in Excel. This full-time role offers a salary between £25,000 - £29,000.

Qualifications

• Experience in customer service or purchasing role, ideally in retail or manufacturing.
• Ability to manage multiple tasks in a fast-paced environment.
• Enjoy building long-term relationships with clients.

Responsibilities

• Liaise with customers to answer queries and develop relationships.
• Monitor and ensure minimum stock levels are maintained.
• Coordinate with the team to source items when stock levels need replenishing.
• Provide regular reports for customers and internally.

Skills

Customer service experience

Analytical skills

IT skills

Relationship building

Tools

Excel

Job description

Overview

Account Coordinator

Location: Cardiff

Salary: £25,000 - £29,000

Full-time

My client provide retail organisations with a solution, which encompasses the procurement, stockholding and direct delivery of consumable products to retailers' head offices, stores and distribution centres globally.

Due to the winning of several new accounts, they need to strengthen their Customer Support team by the recruitment of Account co-ordinators to work closely with an account manager on allocated accounts.

Responsibilities

• Working with an account manager you will liaise with customers to answer any queries they may have, developing strong relationships.
• You will monitor and ensure minimum stock levels are maintained.
• When stock levels need replenishing you will be involved in liaising with the wider team to source the items at the right price and lead time
• Providing regular reports for both customers and internally

Qualifications

• You will need to have experience in either a customer service or purchasing role, ideally gained within retail or manufacturing or similar.
• The ability to juggle a number of tasks in a fast moving environment.
• Enjoy building long term relationships with your client.
• Strong analytical and IT skills. A good understanding of Excel is favourable