Training Manager jobs in United Kingdom

SRG are looking for RA training manager to join a global pharmaceutical company based in London. The RA Training Manager - RIM will have a key role in the success of continued Veeva RIM roll‑out and implementation within the companies RA, supporting Organisational Change Management (OCM) training activities as a core SME and ensuring RA staff have access to fit‑for‑purpose training material. In alignment with the Functional Change Lead, the RA Training Manager - RIM will be responsible for the training plan creation and management, contribute to the design of training approach, prepare training materials, and organise training development; training coordination and delivery to Super Users and End Users. You will also be responsible for maintaining the training materials post Go live.

• Program Training Materials Development and Publishing
• Review and validate central Training material related to Veeva RIM platform deployment
• Create any local Function‑specific materials as required, especially for Super Users
• Ensure training materials are regularly updated for program changes (incl. Job aids, e‑learnings, etc)
• Set up any mandatory e‑Learning content training in Up4Growth for training push

• Customize Training communications material from Central Training team to provide proactive information and regular updates
• Contribute to creating and delivering Function‑specific Training communications and materials as necessary, in line with agreed central governance processes
• Support coordination and promotion of Show & Tell/ demo sessions within Function

• Attend central Train the Trainer sessions
• Align with Functional Change Lead to schedule Super User training sessions in Up4Growth
• Deliver Training sessions
• Generate Up4Growth Super User Tracking reports

• Schedule End User Instructor‑Led training sessions in Up4Growth, leveraging Function End User lists
• Deliver Training sessions
• Support Super Users during their own training sessions to End Users (tech and content support)
• Provide support to End Users throughout the training period

• Generate Up4Growth End User Tracking reports
• Track actual Attendance Report and compile End User Completion Reports
• Ensure all Function associates achieve training pass, and any other approvals required in order to secure Veeva access authorisation
• Ensure Functional business roles are correctly mapped to correct system roles and permissions

• Help to raise Functional Training‑related risks, issues, and change requests as required via appropriate channels, ensuring Central OCM team visibility
• Regularly connect with Functional stakeholders to understand and mitigate concerns

• Liaise with Veeva Product Owners to understand release impacts (x3 per year) on existing system, processes, and ways of working
• Identify key affected audiences
• Conduct impact assessment on existing training materials
• Revise, retire or create new materials and job support tools that reflect release changes
• Plan and execute training delivery strategies to key impacted audiences
• Schedule, communicate and deliver training as needed
• Evaluate training effectiveness
• Assess for effective adoption of release changes, preparing further supports, if needed

• Life Science Degree or other University degree with equivalent experience
• Strong training, communications, project management skills
• Experience in Project management tools & systems
• Proven successful experience on the design and development of training concepts with cross‑functional teams
• Strong training delivery capability
• Good understanding and direct experience with Veeva RIM deployments
• Good understanding of all RA roles
• Good Organizational awareness
• Technology‑savvy – ability to leverage and use systems, technology and automation to derive impactful trainings and communications
• Strong communication skills

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.