Customer Support jobs in United Kingdom
Energy Customer Advisor — Real Impact, No Scripts
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Vehicle Technician - 43k OTE | Nottingham
autoskills-uk
Energy Customer Advisor — Real Impact, No Scripts
Job summary
An innovative energy company in Central London is seeking a motivated Customer Service Representative. This role emphasizes providing exceptional customer support while addressing energy-related inquiries and issues. Candidates should be adaptable, empathetic, and ready to embrace challenges in a dynamic setting. The position offers a supportive team environment with opportunities for growth and a hybrid working model.
Benefits
Qualifications
- Passion for helping people and enhancing their customer experience.
- Ability to adapt swiftly to changing environments.
- Strong listening skills to understand customer needs.
Responsibilities
- Handle customer inquiries from start to finish, ensuring a seamless experience.
- Provide accurate information regarding energy bills, tariffs, and services.
- Empathetically assist customers facing challenges with their energy usage.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.