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Strategic Client Success Manager – Universities (9mo)
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Strategic Client Success Manager – Universities (9mo)
Job summary
A recruitment company is seeking a Client Success Manager based in Bedford for a 9-month fixed term contract. The role involves managing relationships with university clients, ensuring brand reputation, and leading the onboarding process for new clients. Key qualifications include excellent communication skills and experience in Client/Account Management. This position offers a salary between £35,000 and £40,000, depending on experience, and entails occasional travel to various university sites.
Qualifications
- Experience managing complex contracts.
- Proven track record in a Client/Account Management, Business Development or Relationship Management role.
Responsibilities
- Be the strategic account owner for a portfolio of university clients.
- Collaborate with university stakeholders.
- Proactively manage brand reputation.
- Conduct on-site visits and meetings.
- Lead onboarding process for new university clients.
- Ascertain and document all event requirements for graduation ceremonies.
- Collaborate with internal departments.
- National travel to university client sites.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.