Customer Service Representative jobs in United Kingdom

The opportunity
Are you looking to join a dynamic team environment with potential to grow? As a Senior Client Partner, you will be at the core of driving growth and success for your personal portfolio of advertising partners.

At Unity Technologies, we’re on a mission to empower creators to bring their visions to life and transform interactive experiences across industries. As a Senior Client Partner, you will connect our diverse User Acquisition platform with leading mobile game and app developers in an ecosystem that reaches over 500 million daily active users and delivers more than 1.5 billion ad views per day. In this role, you will use data-driven insights and thoughtful account strategies to identify growth opportunities and optimize revenue, working closely with key partners to enhance performance.

What you'll be doing

• Be the main point of contact for our advertising partners, helping them to grow their User Acquisition investment on Unity, ironSource, and Tapjoy networks.
• Own a quarterly revenue quota associated with your personal book of business.
• Lead and maximize business opportunities to achieve revenue targets by establishing and maintaining strong relationships
• Work closely with our Performance Management team to ensure issues are communicated and resolved in a timely manner.
• Think critically about how to best use data for driving business/product decisions.
• Develop product and market expertise in order to best advise clients regarding User Acquisition strategy, and help champion these insights internally with other teams.

What we're looking for

• Sales Instinct: Identify, pitch, and execute on incremental growth opportunities through strong upselling instinct and ability. Comfortable using data and benchmarks to identify client-specific opportunities, communicate them confidently and clearly to the client, and follow-through to execute on them after the pitch. History of owning a revenue
• Analytical Edge: Use the wealth of data at your disposal to build a clear and concise narrative around account increases, drops, and opportunities. Translate this analysis into QBRs that further our objectives while also building trust with clients.
• Internal Collaboration: History of working with multiple internal teams cross-functionally across different organizations. In this role, you’ll work with Performance Management, Data, Finance, Operations, Product, and other teams to gather the necessary information and adjust it according to business needs.
• Multitasking: Experience being the owner for multiple simultaneous business opportunities, with the ability to multitask and prioritize tasks accordingly, while maintaining strong organization and time management.
• Adaptability: Capable and excited to work in a fast-paced, constantly changing environment with many new product releases and updates to learn and discuss with our partners.
• 4+ years of experience, preferably in the mobile marketing industry and/or with a sales background

Additional information

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

Life at Unity
Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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