Strategic UK Enterprise Account Manager

Fastly; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading cloud service provider is seeking an Enterprise Account Manager to build strong relationships with customers across the UK. The role involves managing a portfolio of enterprise relationships, focusing on upsell and cross-sell opportunities, and acting as a trusted advisor. The ideal candidate has experience in customer account management, especially in the tech industry, and is skilled at engaging with C-level stakeholders. This hybrid position offers a dynamic work environment and the opportunity to drive significant impact within the organization.

Benefits

Comprehensive benefits package

Positive work environment

Qualifications

• Experience in building high value relationships with customers.
• Ability to engage with customers both remotely and in person.
• Experience within the CDN / PaaS / Cyber Security industry.

Responsibilities

• Drive revenue and manage a portfolio of Enterprise customer relationships.
• Develop account health and lead customer advocacy.
• Collaborate with product marketing and sales teams.

Skills

SAAS

Customer Service

Cloud

Account Management

Client Relationships

Salesforce

Education

Strong prior Account Management experience

Technical background

Tools

CRM

Analytics

Job description

A leading cloud service provider is seeking an Enterprise Account Manager to build strong relationships with customers across the UK. The role involves managing a portfolio of enterprise relationships, focusing on upsell and cross-sell opportunities, and acting as a trusted advisor. The ideal candidate has experience in customer account management, especially in the tech industry, and is skilled at engaging with C-level stakeholders. This hybrid position offers a dynamic work environment and the opportunity to drive significant impact within the organization.