Customer Service Representative jobs in Grande-Bretagne

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Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We're seeking a dedicated Account Manager to join our Cloud sales team. This role is responsible for revolutionising Cloud distribution whilst working closely with the world’s leading Cloud solution providers including Microsoft, Acronis, and more.

The Account Manager will report to the Sales Team Manager and plays a pivotal role in managing our partner accounts. This role is ideal for someone with experience of managing a highly transaction account portfolio. This is a highly rewarding role with a clear progression path to a field based Key Account Manager role.

What you'll be doing

• Generating sales among existing partner accounts, including upselling and cross-selling.
• Operating as the point of contact for assigned partner base.
• Developing and maintaining long-term relationshipswith account base and internal
  teams.
• Generating net new sales opportunities for channel partners by way of GTM strategies.

Your Qualifications

• Experience managing a large account portfolio within Cloud Distribution with either a vendor, distributor or a re-seller.
• Demonstrable experience in Account Management or a similar role B2B.
• Be tenacious, committed, and competitive.
• Excellent communication skills – written, verbal and listening.
• Team player.
• Proficiency in Microsoft Office suite of applications.
• Experience of using a CRM system (Dynamics, Salesforce).

What's in it for you?

• Regular sales incentives and rewards.
• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
  
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.