Sales Advisor - Part Time

The Big Yellow Self Storage Company; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading storage solutions provider in Greater London seeks a Part Time Sales Advisor to enhance store performance through exceptional customer service and sales maximization. Ideal candidates will thrive in a collaborative team environment, demonstrating passion and enthusiasm for their work. With a commitment to inclusivity, the company welcomes diverse applicants to join their friendly workforce. This part-time role offers competitive pay and various benefits, making it an excellent opportunity for individuals seeking a rewarding position.

Benefits

Competitive rates of pay

Quarterly team bonuses

Extra day off for your Birthday

Training and career support

Pension and sharesave schemes

Family friendly policies

Free on-site parking

Gym discounts

Volunteer day off

Qualifications

• Must be enthusiastic and passionate about customer service.
• Ability to build relationships with customers and team members.
• Experience in a retail environment is advantageous.

Responsibilities

• Deliver excellent customer service in person and online.
• Maximise sales opportunities to boost store performance.
• Assist with store operations and maintain cleanliness.
• Comply with health and safety standards.

Skills

Excellent customer service

Sales maximization

Team collaboration

Health and safety compliance

Job description

About The Role

Role : Part Time Sales Advisor / Location : Battersea / Salary : £12.33 hourly rate, plus bonus and benefits / Hours of work : 20 hours per week across 3 days. (Weekend and Weekday availability needed)

What we give back to you

We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include :

• Competitive rates of pay reviewed on an annual basis
• Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
• Additional day off for your Birthday
• Holiday entitlement based on your contracted hours, increasing with service
• Training and support to help you develop a great career with us from day one
• Great pension and sharesave schemes
• Family friendly policies which include enhanced maternity, paternity and adoption packages
• Free on-site parking
• Cycle to work scheme and gym discounts
• Vouchers for important life events, birthdays and long service rewards
• Social events throughout the year
• Day off to volunteer for one of our charity partners
• Access to wellbeing support and employee assistance programme (EAP)

What you’ll be doing

With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be :

• Delivering excellent customer service in person, via email or on the telephone
• Maximising sales at every opportunity to help improve the performance of the store
• Work collaboratively in your team, helping to maintain a happy working environment
• Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
• Complying with health and safety standards, monitoring store security and ensure accurate completion of administration

Find out more about a Store Role

About The Organisation

Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge.

We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.

So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.

We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.

Find out more about life at Big Yellow