Customer Service Representative jobs in United Kingdom

Job Title: SALES ADVISOR (Training Provided for the right individual)

Sector: Insurance Broker

Location: Taunton (Onsite)

Job Type: Full-Time, Permanent

Salary: Competitive 25,000 - 33,000 (DOE)

We are seeking a motivated and eager-to-learn Insurance Sales Advisor to join our small, friendly team. This is a fantastic opportunity for someone looking to start a career in insurance with full training and development provided.

• Support clients with their insurance needs and guide them through policy options.
• Provide administrative support, including managing client records, updating systems, and ensuring accurate documentation.
• Participate in training sessions to develop knowledge of different insurance products, sales techniques, and industry regulations.
• Assist with policy renewals, amendments, and claims processing.
• Work towards KPI sales targets.
• Ensure all interactions with clients and records comply with legal and regulatory requirements.

• A genuine interest in pursuing a career in the insurance industry.
• Strong communication skills, with the ability to build rapport with clients and explain information clearly.
• Excellent attention to detail and organisational skills.
• A proactive attitude and a willingness to learn and develop.
• Ability to work well as part of a small team, contributing to a positive, collaborative work environment.
• Basic computer skills, including familiarity with Microsoft Office and an ability to learn new software.
• A customer‑focused mindset with an interest in providing excellent service.

• No previous experience in insurance is required, though any exposure to customer service or sales roles is beneficial.
• A good standard of education, such as GCSEs or equivalent including Maths.

• Full training and development provided, including support for relevant professional qualifications (e.g. CII).
• Competitive salary with opportunities for progression as you gain experience and qualifications.
• A supportive, friendly team environment with a focus on career growth.
• Opportunities to learn about different areas of insurance (personal, commercial, claims).
• Pension scheme and additional employee benefits.

• Monday - Friday: 08:30 - 17:00
• Every 2nd Saturday: 08:30 - 12:00

This is a fantastic opportunity, apply today!

Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&O EOE. Please note - only candidates with right to work (RTW) in the UK will be considered for this role.