Client Success Manager

Allstaff; England; On-site; GBP 35,000 - 40,000; Part time

Job summary

A recruitment company is seeking a Client Success Manager based in Bedford for a 9-month fixed term contract. The role involves managing relationships with university clients, ensuring brand reputation, and leading the onboarding process for new clients. Key qualifications include excellent communication skills and experience in Client/Account Management. This position offers a salary between £35,000 and £40,000, depending on experience, and entails occasional travel to various university sites.

Qualifications

• Experience managing complex contracts.
• Proven track record in a Client/Account Management, Business Development or Relationship Management role.

Responsibilities

• Be the strategic account owner for a portfolio of university clients.
• Collaborate with university stakeholders.
• Proactively manage brand reputation.
• Conduct on-site visits and meetings.
• Lead onboarding process for new university clients.
• Ascertain and document all event requirements for graduation ceremonies.
• Collaborate with internal departments.
• National travel to university client sites.

Skills

Excellent communication and negotiation skills

Ability to manage complex projects

Strong analytical and problem-solving skills

Flexibility and willingness to travel frequently

Experience in Client/Account Management

Job description

We have an exciting opportunity for a Client Success Manager based in Bedford for one of our clients on a 9 month fixed term contract basis.

Summary of the Client Success Manager role

Salary: £35,000 - £40,000 DOE
Location: Bedford
Type of Contract: 9 month fixed term

Hours: Monday Friday 9am-5pm

Responsibilities of the Client Success Manager

• Be the strategic account owner for a portfolio of university clients
• Collaborate with university stakeholders
• Proactively manage brand reputation
• Conduct on-site visits and meetings
• Lead onboarding process for new university clients
• Ascertain and document all event requirements for graduation ceremonies
• Collaborate with internal departments
• National travel to university client sites

Requirements for a successful Client Success Manager

• Excellent communication and negotiation skills
• Ability to manage complex projects
• Strong analytical and problem-solving skills
• Flexibility and willingness to travel frequently
• Experience in a Client/Account Management, Business Development or Relationship Management role
• Experience managing complex contracts

About Allstaff Recruitment

We re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.

Check out our jobs page for our latest vacancies in your area and follow us on Facebook, LinkedIn and Twitter.

Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can t respond to everyone directly. If you don t hear from us within seven days, please assume you have not been successful this time.