Customer Service jobs in Grande-Bretagne

Résumé du poste

A hospitality service in Plymouth is seeking a Part-Time Front Desk Agent to provide excellent guest service and assistance. The ideal candidate should have prior customer service experience and excellent communication skills. Responsibilities include checking guests in and out, addressing guest inquiries professionally, and ensuring high customer satisfaction. This role offers competitive pay of $17 - $18 per hour and numerous benefits including room discounts and referral bonuses. Weekend availability is a must.

Prestations

Qualifications

• Prior customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and accuracy.
• Flexibility to work shifts including evenings, weekends, and holidays.
• Previous hotel experience is a plus.

Responsabilités

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out, ensure proper payment is received.
• Answer the phone in a professional & helpful manner.
• Effectively address and resolve guest problems.