Parts Advisor

Quickco; Trafford; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading automotive retailer in Trafford is looking for a Parts Advisor to join their team. This role involves providing exceptional service to both trade and retail customers, building strong relationships, and ensuring efficient order processing. Candidates should have previous experience in a parts environment, excellent customer service skills, and strong organizational abilities. The position offers a competitive salary, bonus, 33 days holiday, and many additional benefits.

Benefits

33 days annual leave

Extra day off on your birthday

Paid volunteer day

Cycle to work scheme

High street discounts

Qualifications

• Previous experience in a parts environment is essential.
• Confidence to work independently while being part of a team.
• Strong organisational skills with attention to detail.
• Computer literacy with knowledge of IT systems.

Responsibilities

• Provide exceptional service to trade and retail customers.
• Build and maintain strong relationships with partners.
• Accurately process orders with efficiency.
• Work independently and as part of a team.

Skills

Customer service experience

Previous experience in a parts environment

Strong organisational skills

Computer literacy

Job description

Quickco Manchester

Basic salary of £26,941 with £5,100 bonus, pension, life assurance, 33 days holiday including bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

Due to continued growth, our Manchester based site have a fantastic opportunity for a Parts Advisor, to join our expanding team.

As a Parts Advisor, you'll use your knowledge and experience to support our internal teams and build trusted relationships with external customers. Whether advising on the right product or ensuring timely delivery, you’ll be essential to keeping our operations running smoothly and our customers satisfied.

Previous experience in a parts environment and familiarity with distribution/trade counter sales businesses is preferable as well as having an awareness and understanding of maintaining sales and margin.

You’ll have the opportunity to be involved with:

• Provide exceptional service to both trade and retail customers, supporting them with accurate advice and product knowledge
• Build and maintain strong relationships with internal departments and external partners
• Accurately process orders, ensuring efficiency and attention to detail at every stage
• Work independently and as part of a team to keep things moving at pace

Do you have what it takes to be a Quickco colleague? We’re looking for someone who has:

• Previous experience in a parts environment is essential, paired with a background in customer service
• Confidence to work successfully both independently through managing their own tasks, while also being a supporting team player who collaborates well and contributes to shared success
• Strong organisational skills and the ability to handle administrative tasks with accuracy, efficiency, and attention to detail
• Demonstrated computer literacy with knowledge of IT systems and Microsoft Office packages
• A full UK manual driving licence is desirable but not essential

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.