Branch Operations Manager

Luton Bennett; City of Edinburgh; On-site; GBP 50,000 - 53,000; Full time

Job summary

A leading rental company is seeking a Branch Operations Manager in Edinburgh. This role involves overseeing daily operations, focusing on customer service and team development, and ensuring compliance with quality standards. The ideal candidate will have experience in branch management and knowledge of power and tool rental products. This is an exciting opportunity to play a key role in the setup of a new branch with great potential for growth.

Benefits

12.5% Bonus

Private Health Insurance

25 Days Holiday + Bank Holidays

Life Assurance

Company Sick Pay

Income Protection

Company Car

Qualifications

• Proven experience in a branch manager or operational role.
• Knowledge of power and tool rental products.
• Experience with quality management systems (QMS).

Responsibilities

• Oversee day-to-day activities at the Edinburgh branch.
• Ensure customer needs are met with a focus on service.
• Develop and motivate the engineering team.

Skills

Branch management

Customer service

Team development

QHSE compliance

Change management

Job description

Branch Operations Manager

Edinburgh
£50,000 to £53,000 Base Salary DOE + 12.5% Bonus + Private Health Insurance + 25 Days Holiday + Bank Holidays + Life Assurance + Company Sick Pay + Income Protection + Company Car (Can be used Personally)
Monday to Friday 07:30 to 16:30

Branch Operations Manager required for a market leading rental company of industrial power and tool equipment. This is a fantastic opportunity for someone looking to play an integral role in the creation and set up of a new branch within an established company.

This role would suit an experienced branch or operational manager (or similar) with experience working with power and tool products such as generators, hoisting equipment, welding equipment or similar.

The Branch Operations Manager will be responsible for overseeing the company’s Edinburgh branch as they diversify their power and tool product range. You will initially oversee a small engineering team however the company have exciting recruitment plans in place this role will be a key part in overseeing.

The Branch Operations Manager Role:

• Oversee day to day activities of the company’s Edinburgh branch
• Focus on customer service and ensuring customer needs are met
• Development of the team – motivation, coaching and recruitment
• Maximise service organisation
• Oversee the delivery, installation and removal of equipment
• Ensure QHSE compliance
• Occasional travel to customer sites and other branches

The Branch Operations Manager Candidate:

• Experience in a branch manager or operational role (or similar)
• Experience with power and tool rental – generators, hoisting equipment, welding equipment or similar
• QMS understanding
• Change management experience