Night Manager

Morrisons; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK supermarket chain is looking for a Night Manager in Manchester. The role involves leading and empowering the team to provide outstanding customer service while ensuring store readiness. Responsibilities include managing schedules, training staff, and building strong relationships across departments. The ideal candidate should have experience in a fast-paced environment, strong communication skills, and the ability to adapt to change. This position offers competitive pay and a benefits package including bonuses and a discount scheme.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

10% discount card

26 weeks maternity and adoption leave

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Ability to communicate effectively and share best practices.
• Skills to build relationships across various departments.

Responsibilities

• Lead and empower colleagues to focus on customer service.
• Manage scheduling, performance, and training of team members.
• Ensure excellent availability and performance targets are met.

Skills

Team management in a fast-paced environment

Effective communication

Relationship building

Adaptability to change

Active listening skills

Job description

Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it's your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also:

Responsibilities

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers' feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store

Shift & Scheduling: Resident Experience Team Member (Nights) – Full Time position: 37 hours a week on average, 4/5 days a week – Monday to Sunday – Shift time: 9pm-6:45am – Based at Crown Point (Victoria Riverside): 5-10 min walk from Victoria Station.

Requirements

• Experience of managing a team in a fast paced environment
• Great communicator able to share knowledge, experience and best practices
• Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible
• Adaptable to change, whilst being able to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

About Morrisons

At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

Benefits & Rewards

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.