Category Manager

City Facilities Management; Glasgow; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading facilities management company is seeking an experienced Category Manager (Retail FM) in Glasgow. This role involves managing supplier relationships, developing procurement strategies, and ensuring compliance with health and safety standards. Candidates should have at least 5 years in supplier management and a CIPS qualification. The position offers a hybrid work model and additional benefits, including a competitive salary, car allowance, and private health care.

Benefits

Car / Car Allowance

Annual Bonus

Private Health Care

Life Insurance

Employee Discounts

33 Days Holiday

Qualifications

• Minimum 5 years’ experience in a procurement or supplier management environment.
• Knowledge of the retail and hospitality industry preferred.
• Experience in a multi-site contracted environment is desirable.

Responsibilities

• Manage supplier relationships and contract delivery for allocated suppliers.
• Support category strategy development and oversee supplier audits.
• Work with customers to set annual budgets and alignment with procurement team.

Skills

Strong commercial and supplier management experience

Ability to collaborate with disparate teams

Strategic and Procurement Process mindset

Ability to build, nurture and grow relationships with suppliers and customers

Strong analytical and problem-solving skills

Education

CIPS qualification or equivalent

Job description

Job Title: Category Manager (Retail FM)

Location: Glasgow (Hybrid: 4 office days, 1 WFH)

Contract Type: Permanent

Working Hours: 40 Hours Per Week

Salary: Competitive salary (depending on experience) + Car / Car Allowance + Annual Bonus, 33 Days Holiday, Private Pension & Benefits - Including Private Health Care, Life Insurance, Employee Discounts!

An exciting opportunity has emerged for an experienced Category Manager to join our company, working with one of our major UK retail clients.

The role will see you responsible for the management of City Groups’ (UK & Ireland) supplier relationships, this includes all PPM and reactive suppliers within a given customer contract.

The successful candidate will need to be strategically minded and will support in the development and implementation of procurement strategies ensuring cost efficiency, quality and supplier reliability. The role involves managing supplier relationships, negotiating contracts and collaborating with internal stakeholders to meet City and our Client’s objectives.

Key Responsibilities

• Manage all supplier relationships and contract delivery for allocated suppliers
• Build strong engagement and trust with City’s customers, responding promptly to client requests and using performance scorecards to demonstrate achievement of delivery targets and contractual compliance
• Support category strategy development.
• Create and oversee a regular supplier audit regime to assure City and its customers of suppliers’ compliance regarding health and safety, and other key compliance aspects.
• Work with customers to set annual budgets and ensure alignment within wider procurement team to deliver schedule of services in line with budget
• Act as an escalation point for all supplier related issues

Financial Responsibility

• The Category Manager will work with the wider procurement team to ensuring contract charges are accurate and aligned to the services delivered. In addition, the Category Managers will work with finance and the wider procurement team to review and over or under spend, supporting preparation of budgets where required.
• The Category Manager will also be expected to positively impact the P&L of the company through the delivery of in contract savings.

People Responsibility

• The Category Manager will not have any direct reports but will be expected to collaborate positively with a wide group of stakeholders including the client, wider procurement team and field operations.

Qualifications / Experience

Essential

• 5 years’ experience of working within a procurement or supplier management environment.
• CIPS qualification or equivalent
• Knowledge of retail and hospitality or customer service industry, preferred, but not essential

Desirable but not essential :

• A working knowledge of the maintenance service within the FM industry is preferrable, with previous working knowledge of a multi-site contracted environment being desirable.

Key Skills required :

• Strong commercial and supplier management experience and capability
• Ability to collaborate with disparate teams
• Strategic and Procurement Process mindset
• Ability to build, nurture and grow relationships with suppliers and customers
• Credibility to deliver a successful SRM programme
• Strong analytical and problem-solving skills
• Ability to critically challenge
• Understanding of contracts and the key service deliverables within contracts

Category Manager - Glasgow

Supplier Manager - Scotland

Procurement - North