Customer Service jobs in United Kingdom
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Essential Employment
Client Manager
Job summary
Ein aufstrebendes Unternehmen im Versicherungsbereich sucht einen engagierten Client Manager, der sowohl bestehende als auch neue Geschäftskunden betreut. In dieser abwechslungsreichen Rolle sind Sie für die Verwaltung eines Portfolios von gewerblichen Versicherungskunden verantwortlich und sorgen dafür, dass deren Versicherungsbedürfnisse erfüllt werden. Sie werden in einem dynamischen Umfeld arbeiten, in dem Sie Ihre ausgezeichneten Kundenservicefähigkeiten einsetzen können, um langfristige Beziehungen zu pflegen. Diese Position bietet die Möglichkeit, hybrid zu arbeiten, was bedeutet, dass Sie sowohl im Büro als auch von zu Hause aus arbeiten können, während Sie gelegentlich Kunden besuchen. Wenn Sie eine Leidenschaft für Kundenbetreuung und Erfahrung im Versicherungssektor haben, könnte dies die perfekte Gelegenheit für Sie sein.
Qualifications
- Erfahrung im Umgang mit gewerblichen Versicherungskunden.
- Ausgezeichnete Fähigkeiten im Kundenservice und Stressbewältigung.
Responsibilities
- Verwaltung eines eigenen Portfolios von Geschäftskunden.
- Verantwortung für alle Aspekte ihrer Konten, einschließlich Erneuerungsverhandlungen.
Skills
Tools
This is a 360 degree role where you’ll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle.
This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements.
Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion.
This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.
The main responsibilities of the Client Manager role include:
- Handling your own portfolio of business customers
- Responsible for all aspects of their account including:
- Renewal negotiations with insurers
- Changes in risk
- Claims notification (there is a separate claims handling team)
- Regular contact with your customers
- Using specialist insurance broking software and electronic trading facilities
Commercial classes of business to be handled as Client Manager include:
- Small to medium commercial combined risks
- Shops, offices and property owners
- Tradesman's liability
- Small fleet
- Goods vehicles
To be a successful Client Manager you will demonstrate:
- Excellent customer service skills
- Strong work ethic
- Calmness under pressure
- Commercial Insurance experience
Working hours are 9am to 5pm, Monday to Friday.
Fill in the form and attach your CV below:
- Name *
- Email *
- Telephone Number
- Attach your CV * Accepted file types: pdf, doc, docx, rtf, txt, zip, Max. file size: 5 MB.
In order for us to help you find that perfect job, please send us your CV.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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