Customer Care Manager jobs in United Kingdom

London Contract Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of the adidas brand. Want to be a part of the ride? Join us now!

• Be a brand ambassador by connecting, engaging, and inspiring our customers in alignment with our adidas values.
• Work collaboratively and drive sales by supporting merchandise management (deliveries and replenishment) to win together as a team to achieve store goals.
• Take ownership and be proactive in your own learning by completing all applicable training and effectively applying them on the shop floor.
• Knowledge of store KPIs and tools to interpret those to drive sales.

• Effective customer service and sales skills.
• Being a team player, resilience, eager to learn & curious.
• Good communications skills in English.

• Competitive compensation & rewards (bonuses, referral program, etc.).
• Free uniform sets twice a year.
• Discount on adidas products online and in all own stores.
• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
• Career without borders: the opportunity to grow in retail, office, and distribution center.
• Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
• Modern environment with the highest retail standards and best technologies.
• Embracing culture of diversity, equity, and inclusion.
• Innovations to establish a new era of sport in balance with nature.