Account Manager

Bespoke HR; Tongham; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

An innovative educational organization in Tongham seeks an Expedition Account Manager. This hybrid role involves relationship management, delivering engaging presentations, and nurturing partnerships with schools across the UK. Ideal candidates will have strong communication skills, a passion for youth development, and experience in account management or sales. You will manage multiple school accounts, ensuring exceptional service and unforgettable experiences while supporting the sales team. A competitive salary and opportunities for career growth are included.

Benefits

Company car

Laptop

Mobile phone

Pension plan

Opportunities for overseas travel

Training and development opportunities

Qualifications

• Previous experience in account management, education, or sales is a bonus.
• Full UK driving licence required.
• Flexible working hours including early mornings and occasional weekends.

Responsibilities

• Manage relationships with 15-20 school accounts per year.
• Deliver face-to-face presentations to students and staff.
• Collaborate with internal teams for expedition delivery.

Skills

Strong presentation skills

Confidence in communication

Organizational skills

Passion for travel

Job description

Expedition Account Manager

Location : Hybrid – mix of office (Tongham, Surrey), home, and on-the-road

Contract : Full-time, Permanent

Salary : £28,000 – £32,000 base + uncapped commission (OTE £38,000 – £40,000)

Benefits : Company car provided; Laptop, phone, pension plan included

Who Our Client Is

They believe in pushing boundaries, not just in travel, but in the growth of every student they work with. They craft meaningful, life‑changing expeditions around the world, and they are growing fast. They are looking for an energetic, people‑focused Account Manager to help nurture their existing school partnerships, deliver inspiring presentations, and drive future growth.

About the Role

This is a hybrid role combining relationship management, presenting, and a touch of sales. You’ll spend time in our client’s HQ in Tongham, out on the road visiting schools across the UK (yes, even exotic destinations like Yorkshire and Kent) and working from home. You’ll manage approximately 20 school accounts per expedition cycle, ensuring repeat business, excellent service, and unforgettable experiences for both students and teachers.

Key Responsibilities

Manage relationships with 15 – 20 school accounts per year, acting as the primary point of contact for Teachers, Heads of Year, and senior leadership teams. You’ll guide them through the entire expedition lifecycle, from initial launch to departure, ensuring trust, continuity, and exceptional service at every stage.

Take ownership of our client’s growing European portfolio, building and maintaining strong partnerships with schools in countries such as Ireland, Luxembourg, Germany, Spain, and others. You’ll adapt communication styles for international audiences and help expand their reputation across the continent through exceptional relationship management.

Deliver inspiring, face‑to‑face presentations to students, parents, and staff during assemblies, launch evenings, and training sessions. You’ll bring expeditions to life through confident public speaking and tailored messaging that motivates, educates, and drives engagement. These sessions often take place before or after school hours, requiring a flexible approach.

Provide outstanding account support throughout the 12 – 24-month expedition journey. This includes being proactive with check‑ins, answering queries, offering reassurance, and identifying any potential issues before they escalated. You’ll make sure every school feels heard, supported, and valued.

Collaborate closely with internal teams, including Product, Operations, Admin, and Finance to ensure each expedition is delivered to the highest possible standard. You’ll act as the voice of your schools within the business, making sure itineraries, logistics, and communications reflect their needs and expectations.

Maintain detailed records within their CRM system, ensuring that school profiles, meeting notes, follow‑ups, and relationship histories are always current and accurate. You’ll also use their portal to track expedition progress and ensure clear handover points with other teams.

Drive repeat business and upsell opportunities by developing strong, trusted relationships with key school stakeholders. You’ll promote future expeditions, identify potential growth within your existing schools, and support the sales team in bringing new schools on board where time allows.

Support the Operations team during expedition delivery periods, helping ensure smooth communication between schools and in‑country teams, resolving issues where needed, and assisting with any hands‑on coordination that might arise during peak travel times.

Travel internationally to support expeditions or carry out a destination recce when required. This may involve assisting expedition teams on the ground, reviewing trip elements for quality assurance, or helping to build stronger local supplier relationships.

What They’re Looking For

• A confident communicator and natural relationship builder.
• Strong presentation and public speaking skills (especially to teens, parents, and school staff).
• Self‑motivated and organised, able to juggle school visits, admin, and CRM updates.
• Passion for travel and youth development.
• Flexible with working hours (some early mornings, evenings, and occasional weekends required).
• Full UK driving licence.
• Previous experience in account management, education, sales, or student travel is a bonus.

What You’ll Get

• £28,000 – £32,000 base salary; Realistic OTE of £38,000 – £40,000 with uncapped commission.
• Company car.
• Laptop, mobile phone and pension plan.
• Opportunities for overseas travel, including supporting expeditions.
• A dynamic, supportive, and mission‑driven team.
• Regular training and career development opportunities.

Make an Impact. Travel with Purpose.

Please send your CV now. The closing date for applications is 5th of January 2026, however our client will be reviewing applications on a rolling basis, so they encourage interested candidates to apply as soon as possible.