Account Manager - Medium

ECS Resource Group Ltd; Birmingham; Remote; GBP 55,000 - 70,000; Full time

Job summary

A recruitment agency is seeking an Account Manager to develop strategic relationships with existing clients and maximize business opportunities. The position offers a salary of £55k, a £15k bonus, and a £6k car allowance, with remote work flexibility. Ideal candidates will have knowledge of various IT services and data connectivity solutions.

Responsibilities

• Develop strategic relationships within existing clients.
• Build and maintain relationships with end users.
• Accountable for activity and results within your base.

Skills

Strategic relationship development

Client engagement

Business maximization

WLR/SIP/NGN knowledge

Data connectivity expertise

UCaaS/PBX knowledge

CCaaS/Contact Centre experience

IT Services knowledge

Mobile devices knowledge

Job description

Overview

Account Manager — Salary: £55k basic + £15k bonus + £6k Car allowance. Location: Remote.

Responsibilities

• Develop strategic relationships within existing clients.
• Build and maintain these relationships, and those with end users, in order to gain an understanding of the client's business and to maximise the development of new business and retention of existing revenues.
• Fully accountable for activity and results within your base.

Desirable Criteria

• WLR/SIP/NGN and associated tariffing
• Data connectivity (DSL, FTTC, EoFTTC, EFM, leased line, P2P, MPLS, SDWAN)
• UCaaS/PBX
• CCaaS/Contact Centre
• Hosted Managed Services, Private Cloud, Public Cloud
• IT Services - MS365, security, backup, DR/DRaaS
• Mobile devices, voice and data composites

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy