Customer Care Manager jobs in United Kingdom

Are you a commercially minded leader with a strong background in M&E or building services? We re representing a well-established and forward-thinking building services contractor who is seeking a Commercial Manager to join their senior leadership team based in Newcastle.

This is a key strategic hire within a reputable contractor known for delivering high-quality M&E solutions across various sectors including healthcare, education, commercial, residential, and leisure. With a strong project pipeline and a culture of collaboration and innovation, this is an exciting opportunity for a commercial professional looking to make a tangible impact.

As Commercial Manager, you will be responsible for overseeing the commercial performance of multiple projects across the region. You ll lead and mentor a team of Quantity Surveyors and commercial staff, ensuring robust cost control, risk management, and contractual compliance from pre-construction through to final account.

• Lead the commercial function across multiple M&E projects
• Provide strategic input on procurement, cost planning, and contract management
• Ensure accurate reporting and forecasting of project financials
• Negotiate and manage subcontracts and supplier agreements
• Work closely with operational and pre-construction teams to maximise value
• Coach and support junior commercial staff to develop capability and confidence

• Proven experience in a Commercial Manager or Senior Quantity Surveyor role within M&E, building services, or construction
• Strong knowledge of JCT and NEC contracts
• Ability to manage multiple projects simultaneously with a high level of commercial awareness
• Excellent communication, negotiation, and leadership skills
• Degree-qualified in Quantity Surveying or a related discipline (preferred)

• Be part of a growing, innovative business with a strong reputation in the industry
• Work on varied and high-profile projects across the North East and beyond
• Clear opportunities for progression within a supportive leadership team
• Competitive salary, car allowance, pension, and additional benefits