Customer Care Manager jobs in United Kingdom

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:

Please click for similar jobs

The Skills You'll Need: Fluent Mandarin and English in writing and speaking. German skills are highly preferred. Solid Client Management / Business Development experience in IT / Telecom sector.

Your New Salary: Depending on experience

Job status: Permanent, fully office based

Location: Frankfurt, Germany

To be successful in this role our client has said it is essential that candidates:

• are legally eligible to work in Germany
• write and speak fluent level of Mandarin
• have Client Management / Business Development experience in IT / Telecom sector
• are happy to work 5 days in the office (based in Frankfurt, Germany)

If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.

Account Manager - Summary:

• Our client is looking for an experienced and driven Account Manager to join their Germany team.
• This role will play a key part in expanding our presence in the German and wider European markets, promoting company's full portfolio of international telecommunications and ICT solutions.

Account Manager - What You'll be Doing:

• Lead business development efforts in Germany and be accountable for achieving assigned sales targets and driving overall revenue growth.
• Execute the company's sales strategy by identifying leads, acquiring new customers, developing business opportunities, and delivering tailored solutions that meet client needs.
• Build and maintain long-term customer relationships and ensure high levels of client satisfaction.
• Prepare regular sales reports and conduct in-depth market and customer analysis to support strategic planning.
• Promote company's global products and solutions—including IEPL, VPN, IP Transit, IoT services, cloud solutions, and others—through participation in or organization of marketing events, industry conferences, and seminars.
• Maintain and update internal systems such as CRM platforms, ensuring accurate data and effective usage.
• Perform additional tasks assigned by the company to support business operations.

Account Manager - The Skills You’ll Need to Succeed:

• Excellent communication and interpersonal skills; strong proficiency in spoken and written Mandarin and English Knowledge of German is highly advantageous.
• Solid sales experience in the telecommunications or related industry; familiarity with core telecom solutions. Experience in cross-border business and strong project coordination skills are a plus.
• Preferably have established business connections among Chinese enterprises in Europe.
• Bachelor's degree or above.
• Responsible, collaborative, self-motivated, and able to work under pressure with a strong commitment to achieving results.
• Excellent communication and people skills.
• Occasional business trips may be required.

Please follow us on Linkedin: https://www.linkedin.com/company/people-first-team-china

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.