Senior Account Manager

ComplyAdvantage; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial crime risk management firm in Greater London is seeking an experienced Account Manager to drive growth in the financial crime market. You will manage existing accounts, focusing on retention while engaging decision makers from various financial sectors. The ideal candidate has over 2 years in account management, preferably within SaaS. The role offers a competitive salary, unlimited time off, and a hybrid work model, emphasizing collaboration and well-being.

Benefits

Competitive salary

Unlimited Time Off Policy

Hybrid work approach

Annual learning budget

Company Pension Scheme

Company Health Care Plan

Travel season ticket loan

Cycle to work scheme

Qualifications

• Minimum of 2+ years relevant experience in account management within a cloud/SaaS solution.
• Track record in managing a portfolio within a B2B sales environment.
• Understanding of solution/value based selling to maximize account value.

Responsibilities

• Manage existing accounts focusing on retention and expansion.
• Engage with decision makers to qualify opportunities and negotiate.
• Feedback market and product intelligence to Product and Strategy teams.

Skills

Account management

Solution/value based selling

Communication skills

Negotiation skills

Team collaboration

Entrepreneurial thinking

Job description

Who we are:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crimes.

More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points.

We have five global hubs in New York, London, Singapore, Lisbon, and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.

Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. Over the next 12 months, as our revenue increases, we plan to increase to 600.

What you will be doing:

We’re looking for an experienced Account Manager to help drive significant growth in the buoyant market of financial crime. Comply Advantage provides all the latest technology and sales infrastructure to be successful, all we require is an individual who is driven, accountable, with a can-do attitude.

• Manage our existing portfolio of accounts, with a focus on retention and expansion
• Engage with senior decision makers at Fintechs, Payments Companies, as well as Traditional banks and Credit Unions, qualify opportunities, negotiate and expand accounts
• Effectively manage pipeline, prioritise the right deals and create urgency
• Consistently overachieve upon retention targets against a quarterly quota
• Feedback valuable market and product intelligence to our Product and Strategy teams

What you'll bring:

As Account Manager, you will have

• Minimum of 2+ years relevant experience in expansion and retention of accounts ideally from a cloud/SaaS solution for the financial services industry/regtech industry
• Alternatively we want to see a demonstrable track record in managing a portfolio within a B2B sales environment - we want to speak with individuals that can demonstrate self-sufficient success and the ability to manage high-value accounts.
• An understanding of solution/value based selling to understand pain points and extract maximum value from existing accounts
• Ambition, motivation and smart thinking
• The desire to try new things to get the best results; thinks quickly and thrives in an entrepreneurial environment
• Strong team spirit and enjoys working effectively in collaboration with others
• Understanding of a standardised sales process, ideally leveraging a known methodology e.g. MEDDIC, Sandler, Challenger.
• Excellent communication and negotiation skills and a consultative approach to managing and closing business
• The desire to develop your skills and take on more responsibilities quickly – our ambitious expansion plans mean we’re looking for new leaders to help us grow

What’s in it for you?

• Competitive salary aligned to your skills and experience
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Company Pension Scheme
• Company Health Care Plan
• Travel - season ticket loan
• Cycle to work scheme with Evans Cycles

About us:

Our mission is to empower every business to eliminate financial crime.

By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.

More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.

ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.