Customer Care Assistant jobs in Grã-Bretanha

We are a team of CPG / FMCG industry experts with over 100 years combined global experience in growing brand sales through intelligent planning and data-led in-store execution. We have an exciting opportunity for a Field Sales Executive to join our growing team representing and increasing sales for our client.

As this is a driving role visiting numerous retail stores in a defined territory each day, you will need to have a full driving licence and have use of your own vehicle. To support with your work life balance, it is important you live within or be able to easily travel within the territory for the role. The territory for this role is covering the Central and South East London areas (AL, UB, HA, NW, RM, IG, N, E, W, WD, EN, HP).

Working for our brilliant team you will partner with our major blue-chip client to help drive their product brand, availability and sales in major grocery and cash & carry stores within a defined geographical territory. You will act as the face of this major brand to help develop excellent in-store relationships with key decision makers. You will be fully equipped with the best technology and data insights to have the right conversations in stores. Alongside your passion you will use the tools provided to:

• Maintain distribution and appropriate stock levels of our clients’ products in store
• Increase availability and maximise awareness of the clients’ products
• Develop strong working relationships with managers or key decision makers within your retail/high street stores
• Gain new opportunities to increase sales of the clients’ products by pre-selling promotions and gaining additional product displays in stores
• Provide feedback on competitor/market intelligence
• Work towards regular KPI’s and targets
• Use technology devices provided to record accurate information of every store visit in a timely manner

• Self-motivate and work independently to achieve high standards and continually improve
• Enjoy building strong relationships internally and externally, with customer service at the heart of every interaction
• Be driven by achieving targets and objectives for our clients
• Be passionate and enjoy working as part of a team
• Be inquisitive and positively challenge when opportunities for innovation arise
• Be bold in thought and find new ways to overcome challenges

You will be working alongside some of the best people in the industry in a friendly and inclusive environment. You will receive a salary up to £25,000 + quarterly bonus, monthly car allowance and a competitive benefits package that supports our celebratory culture. In addition, you can expect to receive high-quality training and support to help you be the best you can be in your role. We actively open career opportunities internally as well as help with development pathways into our clients’ businesses. Most of all we know you will enjoy the ride with us!

The standard hours for this role are Monday to Friday 9am-5pm. If these hours don’t quite work for you, have a chat with us. We actively support flexible working; tell us what you can do, and we will see what we can do. While we can’t make any promises, we commit to being a workplace for the future.