My client based in Huntingdon is currently recruiting for a Customer and Sales Account Manager to join their team on a full-time permanent basis. Your main duties will be to provide customers with accurate price quotations and excellent customer service.
- The ideal candidate will have two years of sales experience/administration in an manufacturing environment and will be computer literate.
- Hours: Monday – Thursday 8am – 4:30pm Friday 8am – 1:30pm
Duties and Responsibilities
- Assist customers directly to support requirements via phone, fax, and e‑mail.
- Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow‑up on customer quotes; and enter quotes won as customer orders.
- Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow‑up with outstanding quotations.
- Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
- Supply information to enable new customers to understand tooling and the usage of materials.
- Develop professional working relationships and rapport with customer contacts and sales representatives.
- Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e‑mails.
- Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.
- Identify new business and further opportunities with existing customers to support business growth.
- Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.
- Understand and comply with the sales system, process, and maintenance of the contact database.
If you have the skills and experience listed above please send your CV to Kerry.chaloupka@irweb.co.uk or call 07896811228.
INDHUN