Customer Care Advisor jobs in Großbritannien

Account Manager

Location: 3 days on site (Marylebone office)

Type: Full-time

Salary: £40,000 - £45,000

We are seeking a skilled and motivated Digital Account Manager to join our dynamic team. In this role, you will be responsible for developing and executing digital marketing strategies that drive client success. You will manage multiple accounts, ensuring that all marketing initiatives align with client goals while leveraging your expertise in various digital marketing tools and techniques. The ideal candidate will possess a strong understanding of SEO, Paid Media, Social Media marketing, and performance marketing, along with proficiency in analytics to measure and optimize campaign effectiveness.

Are you a strategic thinker with a passion for performance marketing? Do you thrive in fast-paced agency environments and know how to keep projects moving and clients happy? We're looking for an experienced Account Manager to join a growing performance marketing agency specialising in the construction and property sector.

This is a unique opportunity to take ownership of client relationships, lead strategy delivery, and work closely with an internal creative and media team across a mix of well-known brands and emerging players in the built environment space.

• Acting as the day-to-day contact for a portfolio of clients across the construction/property sector
• Leading the development and delivery of multi-channel marketing strategies, primarily across paid media and SEO
• Collaborating with internal creative, media, and technical teams to ensure campaigns are delivered on time and to brief
• Managing projects using project management software to keep everything on track and clients updated
• Translating performance data into clear, actionable insights for clients - communicating ROI, results, and optimisations confidently
• Supporting the growth of client accounts - some up to five-figure budgets - by identifying opportunities and nurturing strong relationships

• 3-4 years' experience in a digital or performance marketing agency
• Solid understanding of paid media (PPC, social), SEO, and how creative assets drive performance
• Confident communicator with experience in client-facing roles
• Proven ability to manage multiple clients - from SMEs to larger brands - across various industries
• Skilled in using project management tools (e.g., Asana, Trello, ClickUp, etc.)
• A strategic mindset - able to look beyond deliverables and focus on impact
• Comfortable interpreting campaign performance data and presenting it clearly to clients

Work in a sector with massive growth potential and exciting, tangible projects

Be part of a passionate, collaborative team where your voice is heard

Opportunity to grow with the agency and take ownership of key accounts

Flexible working options and a supportive, down-to-earth culture

If you're ready to step into a role where strategy, creativity, and performance meet - we'd love to hear from you