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Account Manager
Résumé du poste
A fast-growing SaaS company in the UK is seeking an Account Manager to oversee and expand its client base across the UK and EU. The role involves managing client relationships, delivering onboarding and training, and ensuring customer success. Ideal candidates will have over 2 years of experience in Account Management or similar roles within SaaS, coupled with strong communication and problem-solving skills. The position offers a competitive salary, a hybrid work environment, and the opportunity to work with global brands.
Prestations
Qualifications
- 2+ years' experience in Account Management or Customer Success.
- Strong communication and relationship-building skills.
- Experience managing revenue-owning accounts.
Responsabilités
- Own and manage a portfolio of client accounts across the UK and Europe.
- Deliver onboarding, training, and ongoing product support.
- Build and maintain long-term client relationships.
Connaissances
đź“Ť Hybrid (Essex-based preferred) | Travel across UK/EU as required
An innovative, fast-growing SaaS company is looking for an experienced Account Manager to manage and grow its UK and European client base. If you're passionate about delivering outstanding customer experiences, building strong relationships, and turning insights into actionable strategies, this could be the perfect role.
Join a tech-driven company helping some of the world's most recognized brands make smarter, faster decisions through data and digital solutions.
- Own and manage a portfolio of client accounts across the UK and Europe.
- Deliver onboarding, training, and ongoing product support.
- Manage account renewals, prepare proposals, and track opportunities in CRM systems.
- Build and maintain long‑term client relationships, acting as a trusted advisor.
- Identify growth and expansion opportunities within accounts.
- Represent the company at client meetings and industry events.
- Advocate for clients internally, helping to shape the product roadmap.
- Maintain accuracy and professionalism in all client communications and documentation.
- 2+ years' experience in Account Management, Customer Success, or similar roles in SaaS/tech.
- Strong communication and relationship‑building skills; able to support clients to succeed.
- Experience managing revenue‑owning accounts and driving growth.
- Excellent training, support, and problem‑solving abilities.
- Comfortable with data, analytics, or research‑heavy environments.
- Experience in market research, analytics, or insights industries is a plus.
- Fluent in English (written and spoken); additional languages welcome.
- Automotive interest/experience is advantageous but not essential.
- Competitive salary plus discretionary annual bonus.
- Hybrid working with flexibility (Essex-based office).
- Company pension and supportive team culture.
- Opportunities to work with global brands on high‑impact projects.
- Fast‑paced, balanced environment where your contributions matter.
If you're ready to advance your account management career in a high‑growth SaaS company, apply now and help clients succeed with intelligent, insight‑driven solutions
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.