Customer Care Advisor jobs in United Kingdom

Mercedes Benz of Stourbridge

£25,000 Basic £65,000 OTE

44 hours

Lookers Mercedes Benz of Stourbridge is recruiting for an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. Specialising in new and used car sales, you will work alongside our passionate sales team to provide Lookers first class customer service.

Joining our hard-working sales team, you will be a team player with exceptional communication skill to build rapport with colleagues and customers. With the Mercedes Benz site soon to be going through an exciting re-development, this is an opportunity not to be missed. Not only will you be joining one of the top automotive retailers in the UK, but you will also be reporting to Dwayne Lewis (General Sales Manager) who will help impact your knowledge and experience, allowing you to develop your skills and establish a strong career within the industry.

• Communicating with customers via email, telephone and in person
• Suggesting suitable vehicles based on customer needs
• Arranging and accompanying customers on test drives
• Negotiating the final price for the sale
• Completing the relevant paperwork for each sale

About you:

The ideal candidate will have strong communication skills, self-motivated to crack on with the job and passionate about what they do. You will be expected to hit targets so being ambitious and hard-working is essential.

Previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the look out for new/fresh talent to join our team. You will hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market!

About us;

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

• Competitive salaries with clear pay scales in place as you develop
• Generous annual leave allowance that increases with length of service
• Eligibility to join one of our colleague car plans and cycle to work scheme
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years plus life assurance and free will writing service
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
• Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email joshsummerside@lookers.co.uk