Customer Care Advisor jobs in United Kingdom
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Job summary
A leading clothing retailer in Royal Leamington Spa is seeking a passionate Sales Associate to drive sales through exceptional customer service. You will maintain high store standards and promote customer loyalty. Ideal candidates should have retail experience, strong communication skills, and a customer service focus. This role offers several benefits, including a uniform contribution, a pension plan, and opportunities for professional development.
Benefits
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand.
- Provide accurate information about our product to the customer.
- Promote our multi-channel shopping options to ensure maximum customer satisfaction.
- Provide an inviting and welcoming atmosphere for our customers.
- Process sales transactions with care and in line with company guidelines.
- Demonstrate flexibility in order to meet the needs of the store.
Skills
Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
- Essential: Customer service focused
- Essential: Good communication skills
- Essential: Experience in retail industry
- Desirable: Good IT skills
- Desirable: Experience of working in a luxury fashion brand
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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