Customer Care Advisor jobs in United Kingdom
Accounts Manager
Job summary
A leading accountancy practice in Exeter is seeking an experienced Accounts Manager to ensure client satisfaction and lead accounts management efforts. This role focuses on building strong client relationships, overseeing client account portfolios, and resolving any issues effectively. Ideal candidates will have prior experience in a managerial role and be ACCA or ACA qualified. This permanent position offers a valued and respected presence in a collaborative team.
Qualifications
- Proven experience as a Client Manager.
- Strong background in managing client relationships.
- Ability to generate reports on account performance.
Responsibilities
- Build and nurture relationships with clients.
- Monitor client account performance.
- Resolve client concerns or issues effectively.
Skills
Education
Join a Leading Accountancy Practice as a Permanent Accounts Manager!
Autograph Recruitment is excited to present an opportunity for a talented Accounts Manager to join our esteemed client in the heart of Exeter. If you are passionate about managing client relationships and have a strong background in this field, we want to hear from you!
As the Accounts Manager in this vibrant accountancy practice, you will play a pivotal role in ensuring client satisfaction and driving the success of the team. We are looking for candidates with proven experience as a Client Manager who can contribute their expertise to foster strong relationships and help clients navigate their financial journeys.
This permanent position offers a collaborative environment where your skills will be valued and respected. If you are ready to take the next step in your career and make a meaningful impact, t miss this chance to join a forward-thinking team.
- Build and nurture strong relationships with clients, acting as their primary point of contact.
- Actively listen to clients to understand their specific needs, goals, and challenges.
- Oversee a portfolio of client accounts, monitor performance, and identify opportunities for growth.
- Address and resolve client concerns or issues promptly and effectively.
- Generate regular reports on account performance, sales, and client satisfaction.
- Manager more junior members of the team
- Excellent written and verbal communication skills to effectively interact with clients and internal teams.
- The ability to build and maintain strong, long-lasting relationships with clients.
- The ability to identify and resolve client issues and challenges in a timely manner.
- Strong organizational skills to manage multiple client accounts and deadlines effectively.
- Previous experience in an accounts manager role within practice or similar
- ACCA OR ACA qualified
Apply today to explore this exciting opportunity!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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