Customer Care Advisor jobs in United Kingdom

Realize your potential by joining the leading performance-driven advertising company!

We’re looking for a commercially minded, relationship-oriented Account Manager to join our London team, supporting a portfolio of small and mid‑sized publisher partners across DACH. In this role, you’ll be responsible for managing a diverse book of business, optimising performance, and uncovering new opportunities to grow revenue.

You’ll serve as a trusted advisor to your clients, guiding them on how to maximise value from Taboola’s platform while collaborating closely with internal teams to share product feedback and streamline operations.

To thrive in this role, you’ll need:

• Native or professional fluency in German and professional proficiency in English
• 2–3 years’ minimum client‑facing experience in client management preferably digital media or online advertising
• Strong relationship management, customer service skills and basic data analysis skills
• Ability to prioritise and manage tasks in a fast‑paced environment
• Confident communication skills—both written and verbal

Bonus points if you have:

• Experience working with digital publishers
• Business level proficiency in any additional European language

How you’ll make an impact: As a Publisher Account Manager, you’ll bring value by:

• Supporting the SMB team by owning and nurturing some of the most strategic partnerships in the region
• Understanding client KPIs and helping create a plan to achieve them
• Monitoring and analysing metrics and proactively taking steps to improve results
• Being an expert in Taboola’s platform and the benefits publishers gain by using it
• Fully comprehending the technology, revenue ecosystem and client needs/requirements in order to intelligently identify new opportunities and upsell the platform
• Communicating business intelligence from clients to the product management team in regards to new product development features

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realise their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
• Well‑being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in‑office with an option to come in more often if desired.
• Work with some of the biggest names:Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to Realise your potential? If you're ready to take the next step in your career, we want to hear from you. Apply today and let’s explore how you can make an impact at Taboola.

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola: Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialised algorithms, and unmatched scale.

By submitting your application/CV, any personal information you provide will be subject to Taboola’s Candidate Privacy Notice. Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.

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