Customer Care Advisor jobs in Großbritannien

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Aspart of the Connells Group, we’re looking for a highly motivated New Homes Sales Advisor to complement our team onsite in Penzance, Cornwall. The main purpose of this role is sales generation and to act as the primary point of contact for perspective house buyers, guiding them through the process from initial meeting to handover of their new home.

What’s in it for you as our New Homes Sales Advisor?

• Industry leading training and development
• Demonstrable career ladder
• Supportive and rewarding environment
• Compete for top achievers awards
• Competitive basic salary with uncapped commission - OTE £48,000 - £50,000

Key responsibilities of a New Homes Sales Advisor

• Effectively manages sales generation by utilising development, marketing materials, model homes, local resources and developer relationships.
• Serves as trusted advisor and primary point of contact for homebuyer from initial meeting through to home completion.
• Builds confidence with potential homebuyers by selling the features and benefits of the home products and homebuilding experience.
• Generates buy in by effectively identifying needs of potential home buyers and matching related solutions.

Skills and experience required to be a successful New Homes Sales Advisor

• Preferably experience in New Homes Sales with a builder / developer or transferable Sales experience such as Estate Agent, Sales Negotiator, Lettings Sales, or similar
• Able to build relationships and deliver sales in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Self-motivated, able to work autonomously and act on your own initiative
• Excellent verbal and written communication skills

Countrywideis an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.