Client Administrator

Adecco; Coggeshall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dedicated client management company in England is seeking a Client Administrator to manage client relations within the lifestyle and wellbeing sector. The role involves exceptional customer service, efficient communication, and collaboration with teams to ensure timely deliveries. The ideal candidate should possess strong communication skills, a proactive attitude, and be ready to learn. This is a full-time, permanent role offering opportunities for growth and progression, alongside a friendly team environment.

Benefits

Free Parking

Reset Day

Stakeholder Pension

Company Events

Progression Opportunities

Qualifications

• Excellent communication skills and a passion for customer service.
• Ability to manage multiple tasks and prioritise effectively.
• A proactive attitude and a willingness to learn.
• Previous experience in customer service is a plus, but not essential.

Responsibilities

• Manage your own client base, providing exceptional service to customers.
• Communicate effectively via email, phone, Slack, and face-to-face.
• Process orders ensuring timely delivery.
• Collaborate with invoicing clerk for client billing.
• Support team members by covering accounts during absences.

Skills

Excellent communication skills

Customer service passion

Multi-tasking

Proactive attitude

Job description

Summary

Are you passionate about customer service and looking to make a difference? Our client is seeking a dedicated Client Administrator to join their friendly team in a dynamic office environment. This is a permanent, full‑time position with the opportunity to manage your own client base in the thriving lifestyle and wellbeing sector. If you enjoy variety in your work and are ready to tackle new challenges, we want to hear from you!

Contract Details

Contract Type: Permanent | Working Pattern: Full Time | Driving Required: Yes

Your Role

• Manage your own client base, providing exceptional service to customers from the retail and subscription D2C sectors.
• Communicate effectively via email, phone, Slack, and face‑to‑face to address client needs.
• Process orders, liaising with internal teams like our warehouse and eCommerce to ensure timely delivery.
• Collaborate with our invoicing and reporting clerk to provide essential information for client billing each month.
• Work with prestigious retailers such as Argos, Selfridges, Tesco, Harrods, and Smyths Toy Store, ensuring compliance with their standards.
• Support team members by covering accounts during absences, fostering a strong team spirit.

What We Offer

• Free Parking 🚗
• Reset Day – a day for you to recharge!
• Stakeholder Pension – secure your future.
• Company Events – fun and engaging team activities! 🎉
• Progression Opportunities – grow with us and advance your career. 📈

Why Join Us?

Experience a variety of tasks daily – no two days are the same! Build your knowledge within the logistics sector while expanding your client base. Join a supportive team that values collaboration, especially during peak periods. 🤝

Requirements

• Excellent communication skills and a passion for customer service.
• Ability to manage multiple tasks and prioritise effectively.
• A proactive attitude and a willingness to learn.
• Previous experience in customer service is a plus, but not essential!

Ready to Make an Impact?

If you are enthusiastic about delivering top‑notch service and thrive in a fast‑paced environment, we invite you to apply! Join our client’s team and be part of a company that values your contributions and supports your career growth. 🌈

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.