Inside Sales Representative

Anderson Knight; Ayr; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established manufacturing company is seeking an Inside Sales Representative to manage customer accounts and support sales efforts. The role involves coordinating with production and sales teams, and handling customer inquiries. Ideal candidates should have strong communication skills, attention to detail, and proficiency in Microsoft Office. This is a full-time onsite position located in Ayr, Scotland, focusing on excellent customer service and operational efficiency.

Qualifications

• Previous experience in sales or administration would be advantageous.
• Ability to prioritise workloads effectively under pressure.
• Flexibility to travel when required.

Responsibilities

• Manage customer accounts and support sales over the phone.
• Work closely with the sales team to achieve targets.
• Coordinate order requirements with production departments.
• Resolve customer enquiries efficiently and professionally.
• Provide general office administration support.

Skills

Customer service

Sales experience

Communication skills

Attention to detail

Microsoft Office proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Anderson Knight is pleased to be recruiting an Inside Sales Representative on behalf of a well-established manufacturing company based in Ayrshire. This is a fully onsite position, operating five days per week.

This role will involve managing customer accounts, supporting both new and repeat business, and working closely with multiple teams across the organisation. You will play a key part in order processing, customer relationship management and providing day-to-day administrative support to ensure smooth operations.

Key Responsibilities

• Manage customer accounts by supporting new and repeat business sales over the phone within an established client base.
• Work closely with the sales team to achieve targets and contribute to overall business growth.
• Coordinate order requirements with production and internal departments to ensure accurate and timely order fulfilment.
• Handle customer enquiries and resolve issues efficiently and professionally.
• Provide general office administration support, including data entry, filing, and maintaining accurate records.
• Assist with additional administrative duties as required to support the wider team.

Skills and Experience

This role is well suited to individuals who enjoy working in a fast-paced environment and are passionate about delivering excellent customer service. Previous experience in sales or administration would be advantageous.

The ideal candidate will demonstrate

• A proactive and enthusiastic approach, with a strong focus on achieving sales objectives and building lasting customer relationships.
• The ability to prioritise workloads and perform effectively under pressure.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong attention to detail, ensuring accuracy across all aspects of the role.
• Flexibility to travel when required.

If you are interested in this opportunity, please submit your CV in confidence for consideration