3,426
Contact Center Manager jobs in United Kingdom
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Senior Customer Service Specialist
JR United Kingdom
Port Talbot
On-site
GBP 22,000 - 26,000
30+ days ago
Connect with headhunters to apply for similar jobsGerman & English Speaking - Customer Relations Specialist (m/f/d)
Pliant
London
Hybrid
GBP 40,000 - 60,000
30+ days ago
Customer Sales Advisor
Pertemps
Nottingham
On-site
GBP 26,000
Full time
30+ days ago
Job summary
A customer service company in Nottingham is seeking a Customer Service Advisor who thrives in a dynamic environment. This role offers a blend of customer service, sales, and operational responsibilities, with a salary of £25,500 per annum plus a performance bonus. Ideal candidates will have strong communication skills, a proactive attitude, and the ability to work both independently and in a team. You'll play a key part in the store's success while developing your sales skills.
Benefits
Salary of £25,500 per annum
£500 biannual bonus based on branch performance
Opportunities to develop sales skills
Supportive team environment
Qualifications
- Strong verbal and written communication skills.
- Confidence in speaking with customers both face to face and over the phone.
- A proactive attitude and the ability to work independently.
- Comfort working in a small team and adapting to lone working scenarios.
Responsibilities
- Handling customer enquiries and converting them into sales.
- Maintaining high standards of cleanliness and presentation in the store.
- Completing administrative tasks to ensure compliance with procedures.
- Managing bad debt recovery and adhering to health and safety protocols.
Skills
Communication skills
Proactive attitude
Teamwork
Sales skills
Job description
Customer Service Advisor
Are you someone who thrives in a customer-facing role, enjoys variety in your day, and wants to be part of a business where your contribution genuinely matters? My client is looking for a Customer Service Advisor to join their team at a busy, customer-centric store that serves as the operational heart of their business. If you're ready to combine service excellence with sales success, this could be the role for you.
What’s in it for you?:
Are you someone who thrives in a customer-facing role, enjoys variety in your day, and wants to be part of a business where your contribution genuinely matters? My client is looking for a Customer Service Advisor to join their team at a busy, customer-centric store that serves as the operational heart of their business. If you're ready to combine service excellence with sales success, this could be the role for you.
What’s in it for you?:
- Salary of £25,500 per annum, plus £500 biannual bonus based on branch performance
- A dynamic role where no two days are the same, from helping customers to managing store operations
- A supportive team environment with opportunities to work independently and take ownership
- A chance to develop your sales skills while delivering top-tier customer service
- Keyholder responsibilities and the opportunity to step up in the absence of management
- Strong verbal and written communication skills
- Confidence in speaking with customers both face to face and over the phone
- A proactive attitude and the ability to work independently when needed
- Comfort working in a small team and adapting to lone working scenarios
- Willingness to learn and represent the company’s services with pride
- Handling customer enquiries and converting them into sales
- Maintaining high standards of cleanliness and presentation in the store
- Completing administrative tasks to ensure compliance with procedures
- Managing bad debt recovery and adhering to health and safety protocols
- Operating a forklift (training provided if needed) and conducting physical rounds of the store
- You’ll be more than just a service advisor, you’ll be a key part of the store’s success
- The role offers a blend of customer service, sales, and operational responsibilities
- You’ll have the chance to grow within a company that values initiative and reliability
- Your efforts directly impact store performance and customer satisfaction
- It’s a role where your personality and professionalism make a real difference
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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