Compassionate Customer Service Assistant (1-year)

One to One personnel Limited; Sidcup; On-site; GBP 25,000; Full time

Job summary

A leading health and social care provider in Sidcup is looking for a Customer Service Assistant to be the first point of contact for clients. You'll manage inquiries with compassion, deliver outstanding service, and support the team with administrative tasks. Ideal candidates will have strong communication and organization skills, and a customer-focused mindset. This full-time role offers a chance to make a real impact in people's lives.

Benefits

Opportunities for personal and professional development

Supportive team environment

Qualifications

• A customer-focused attitude with a commitment to service excellence.
• Ability to handle customer requests with empathy and efficiency.
• Proactive and solution-driven approach.

Responsibilities

• Handle customer and internal service requests adeptly.
• Deliver outstanding customer service with professionalism.
• Support the Sensory and Direct Payment Team.

Skills

Customer first mindset

Strong communication skills

Compassion and empathy

Organisational skills

Good IT skills

Job description

A leading health and social care provider in Sidcup is looking for a Customer Service Assistant to be the first point of contact for clients. You'll manage inquiries with compassion, deliver outstanding service, and support the team with administrative tasks. Ideal candidates will have strong communication and organization skills, and a customer-focused mindset. This full-time role offers a chance to make a real impact in people's lives.