Catering Manager à Grande-Bretagne

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Something Extraordinary Every Day

The objective is to increase the conversion of high-spending guests from both accommodation and non-accommodation partners to the Village. This involves managing a portfolio of UK-based local hotels, hotel chains, serviced apartments, and other accommodation providers. The role also includes prospecting for partners within allocated segments, working collaboratively with the Senior Business Development Manager. The time split is 50% for Local Accommodation and 50% for Non-Accommodation partners.

The key responsibilities include:

• Account managing a portfolio of Accommodation and other appointed Partners, with a 50% split for Local Accommodation and 50% for Non-Accommodation partners.
• Developing relationships with key contacts at Hotels (Concierge, Reception, PR, Sales & Marketing, Groups & Events, Operations, GM) - a 360-degree account management approach.
• Visiting each hotel regularly to deliver key selling points about the Village (frequency aligned with goals).
• Identifying and developing marketing opportunities to increase Bicester Village's visibility at partner locations, including social channels, websites, apps, newsletters, brochures, displays, posters, television offerings, and installations.
• Collaborating closely with the Marketing content team on all marketing assets for accommodation and other partners.

We are seeking an individual with:

• Ability to drive and access to a car (due to role requirements).
• At least 2 years' experience in the travel or hospitality industry.
• Experience in Partnerships, Sales, Digital Marketing, especially with Luxury hotels, is a plus.
• Knowledge of working with Countly and markets such as Middle East, India, US is advantageous.
• Excellent communication and presentation skills.
• Strong interpersonal skills to build lasting relationships with partners and colleagues.

The Bicester Collection comprises leading luxury shopping destinations, committed to creating memorable experiences. Our vision is to be the world's best shopping destination, and our mission is to improve lives of our brands, guests, staff, and communities. Our brand promise is to offer something extraordinary every day. Our core values include authenticity, innovation, passion, critical thinking, and vision.

Our success stems from our people. We offer a competitive salary and benefits through our Feel Good Programme, including lifestyle, physical, mental, and social benefits, such as insurance, health support, wellness apps, social activities, and more.

We foster an inclusive culture that values diverse perspectives, encourages ideas, and supports our people to thrive, creating a space of belonging and creativity.