Case Manager ofertas em Grã-Bretanha

Let us introduce ourselves…

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led.

Within this directorate, the following vital services are delivered:

• Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley)
• Black Country IRIS (primary care) educator and advocacy service
• Rape and Sexual Abuse Support Services (Black Country)
• Black Country Sexual Abuse Forum
• Black Country Counselling Service
• Domestic and sexual abuse Children and Young person's service (Black Country)
• West Midlands Stalking Service
• Ask Marc (Male abuse referral centre)

This position is located within the West Midlands Stalking Service.

The BCWA West Midlands Stalking Service offers specialist stalking and harassment advisory and support service across the West Midlands area, covering Birmingham, Solihull, Coventry and the Black Country.

The service provides emotional and practical support, safety advice and advocacy through the criminal justice system within a multiagency framework to ensure that victims of stalking feel supported and empowered.

Job Title: Independent Stalking Advocacy Caseworker (ISAC)

Position available: 1 full-time position (37.5 hours) based across the Black Country

Salary: £23,809.50 - £25,838.68 (dependent upon experience)

Closing date: 28 November 2025

All interviews will be held via Microsoft Teams.

We are looking for a qualified/unqualified ISAC (training may be provided for the right candidate) to join our dynamic team.

We are looking for someone with experience of frontline working and managing a caseload, including risk assessments, needs assessments and support planning. The successful candidate will have an understanding the principles of safeguarding children and adults and the dynamics of domestic abuse and stalking and how this can affect victims.

The Independent Stalking Advocacy Caseworker (ISAC) is required to provide a high-quality service, managing a caseload of high-risk domestic abuse victims experiencing stalking from an ex-intimate partner.

They will support victims of stalking using evidence-based methods in order to identify risk, stalking typology and support needs. ISACs provide practical guidance and safety advice to those experiencing elements of harassment and stalking, referring to relevant agencies when required and participating in the Multi-agency Risk Assessment Conference (MARAC) process.

ISACs may also assist with awareness-raising campaigns, training and events.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal opportunity form, plus details on how to complete your application.

CVs will not be accepted.

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

• Right to work in the UK

Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.

We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.

Following your interview, two employment references will be sought. One of these should be your current or most recent employer.

If you have finished full-time education and you have no employer reference, we will accept a reference from:

• a professional from your centre of study, for instance, a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you
• a civil servant from a government agency
• a bank manager

All positions are subject to DBS checks at the relevant level.