Property Claims Case Manager – Settlement & Service

Exchange Street Claims ltd; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in claims management is seeking a Case Manager to join its Property TPA Division based in Glasgow. The successful candidate will be responsible for managing a caseload of property claims while ensuring high levels of customer service and effective communication with all stakeholders. This role offers the opportunity to work closely with a national team and engage directly with clients and insurers.

Qualifications

• Experience in claims handling or customer service is essential.
• Ability to manage a caseload effectively.
• Strong communication and report writing skills.

Responsibilities

• Provide first class customer service to all clients.
• Handle and manage various property claims until settlement.
• Write detailed reports for insurers and give recommendations.

Skills

Customer Service

Claims Management

Communication

Report Writing

Job description

A leading company in claims management is seeking a Case Manager to join its Property TPA Division based in Glasgow. The successful candidate will be responsible for managing a caseload of property claims while ensuring high levels of customer service and effective communication with all stakeholders. This role offers the opportunity to work closely with a national team and engage directly with clients and insurers.