Case Manager jobs in United Kingdom

Are you a registered adult nurse? Do you have cancer nursing experience? If you’re looking for a role with variety and learning opportunities, this could be an excellent option for you.

You’ll use your clinical and case management skills to provide a high-quality care service to our members and their families undergoing treatment for cancer. You’ll work closely with clinicians and hospitals to get the best care for our members.

AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Effectively manage claims and act as a clinical expert providing our members with specialist knowledge and assistance.
• Ensure members are aware of the treatment options within their cover and keep them informed of the progress of their claims.
• Provide telephone support during a difficult time to our members and their family.
• Be interested in our team, department and the wider business targets and how you can personally contribute to achieve these.
• Understand and role model the principles of claims cost management and identify potential areas of leakage.
• Develop in-depth knowledge, expertise and proficiency.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Registered Adult Nurse (RN).
• Nursing diploma or Bachelor of Science (BSc) degree in nursing.
• Current registration with the Nursing Midwifery Council (NMC).
• Ideally, you’ll have cancer nursing experience.
• High levels of judgement, decision making and ownership.
• Excellent communication and negotiation skills.
• Effective relationship management skills.
• Ability to manage difficult conversations.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre‑employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £36,750 dependent on experience
• Annual company & performance‑based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to jennifer.manuel@axa-uk.co.uk.

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Who we are:

At AXA Health, we’re passionate about helping our members to put their health first, whether that’s individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there’s a problem, our members can be confident we’ll guide them, every step of the way.