Property Acquisition Case Manager - FTC

National Highways; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading UK transport authority is seeking a Property Acquisition Case Manager for a 12-month contract based in Bristol. The successful candidate will manage land acquisition processes, liaise with legal teams, and maintain property records. Candidates should possess strong customer service skills and demonstrate excellent attention to detail in financial management. A hybrid working model is available.

Benefits

Performance-related bonus

Contributory pension scheme

26 days annual leave

Flexible working hours

Health and wellbeing support

Qualifications

• Ability to manage workload and recognize when escalation is needed.
• Excellent written communication skills.
• Strong attention to detail in case finances.

Responsibilities

• Manage liaising with legal and valuation suppliers for land acquisition.
• Maintain accurate property records and financial information.
• Ensure compliance with relevant laws and procedures.

Skills

Customer service

Legal documentation skills

Record keeping

Attention to detail

IT skills

Job description

Job Description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

National Highways has an excellent opportunity for a Property Acquisition Case Manager to join our Property & Compensation division within Major projects. This role will support the Property Acquisition Team’s work in ensuring that the land and rights required for the scheme are acquired and that related costs are paid promptly and appropriately in accordance with legislation, policy, and the compensation code.

This is a 12 month FTC based from our Bristol office.

Responsibilities

• Liaising with the company's legal and valuation suppliers to acquire land and rights that are needed to improve or maintain the Network.
• Accurately maintaining the company's property records, financial information including forecasting and other administrative records, and using the company's systems to ensure they comply with statutory and internal procedures and inform effective decision making.
• Managing work to meet objectives, ensuring that the relevant law, policies, and procedures are followed.
• Liaising with colleagues and customers, building effective relationships to ensure that claimants and affected landowners receive a good customer service.
• Collating and analysing relevant information to inform effective decision making.

Qualifications

• Taking ownership of own workload and ability to recognise when matters require escalation and deliver excellent customer service and engage with stakeholders both internally and externally.
• Excellent grammatical skills with ability to deal with items such as legal documentation or drafting letters etc.
• Effective record keeping and attention to detail especially in respect of managing case finances.
• Ability to follow processes and procedures and recognise the importance of governance is desirable.
• Demonstrable IT skills to enable production/maintenance of a range of complex documents and spreadsheets.

About Us

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.

Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future. Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year

Employment Checks

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

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