Back Office jobs in United Kingdom

Department: YUS - FT13 - General Engineers

Employment Type: Permanent - Full Time

Location: Derby

Reporting To: Regional Field Manager

Compensation: £43,260 / year

• Three phase
• Medium pressure
• Helping our customers avoid or recover from debt situations (We conduct friendly customer collaborative field visits to resolve customer debt issues to try and minimize Warrant work).
• Alternating between attending Warrants as the engineer and acting as the Warrant Officer (never solo)

• Half Hourly / CT Metering
• Gas U16 – U40
• Technical Lead
• Quality Assessor
• Regional Field Manager

• A ‘can-do’ attitude, someone not afraid to participate in a variety of field metering activities focused on positive customer outcomes
• Responsible for the safe installation, exchange, commission, removal and ongoing maintenance of metering systems and associated equipment and communication systems
• Undertake friendly Debt Resolution Visits with the aim to fit a Smart Meter and collect outstanding debt (dedicated back-office support team to support you).
• Undertaking Warrant Officer visits to resolve debt (dedicated back-office support team to support)

• You’re a qualified electric and gas Dual Fuel Engineer looking for something fresh and different.
• You’re comfortable undertaking debt and Warrant visits.
• You like being rewarded for positive, successful customer outcomes.
• You like a variety of work that makes the most of your skills.
• You think outside the box, not confined by the way things are done today.
• You want a stable and productive career.
• You contribute to solutions and are a team player.
• Ethical, quality and safety and customer centric attitude.
• Friendly and willing to join a like-minded team to create a culture of business and personal development.
• Offer excellent customer service and always have a friendly, approachable manner.
• Being a team player who is willing to go the extra mile for their colleagues and business.
• A clear understanding of metering regulation and a focus on always remaining compliant.
• Ensure all health and safety regulations and company targets are achieved.
• Accountability for stock and the safe ownership of company vehicles and property.
• Willing to continuously develop technical skills ensuring good safety standards and productivity.

• Smart Metering (Dual Fuel) Experience
• Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)
• Certificate in Power (Logic or equivalent)

• MET4 – Small commercial gas metering
• Current Transformer (CT)
• Three Phase
• REGT1-Medium Pressure

• UK Driving Licence
• Pass a colour blindness test
• Pass a DBS check

• 24 days’ annual leave + bank holidays
• Industry leading bonus scheme
• Overtime opportunities
• Quality bonus
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• Death in service and critical illness cover
• Plus, many more