Assistant Customer Service jobs in United Kingdom
Customer Care Specialist – Service & Resolution
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Customer Sales Advisor - Erdington
Job summary
A leading storage provider in the UK is seeking a dedicated Customer Sales Advisor to ensure high levels of customer satisfaction while achieving sales targets. Responsibilities include identifying sales opportunities, handling inquiries, and maintaining cleanliness. The ideal candidate should possess strong communication skills, attention to detail, and the ability to work both alone and as part of a team. This is an excellent opportunity for those looking to join a supportive work environment.
Qualifications
- Strong written, maths and verbal communication skills.
- Effective listening skills in customer interactions.
- Self-discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
Responsibilities
- Contribute to the achievement of the store's financial targets.
- Identify and quantify potential sales opportunities.
- Ensure high standards of cleanliness and health and safety.
- Handle sales inquiries and promote available services.
- Maximize sales opportunities to meet targets.
Skills
The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer‑centric individual to join the team as a Customer Sales Advisor.
As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.
- Contribute to the achievement of the store's financial targets.
- Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
- Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
- Effectively handle sales inquiries, providing advice, and promoting available services.
- Maximize every sales opportunity to ensure the store meets its targets.
- Complete all necessary administrative tasks in compliance with company procedures.
- Maintain a clean and tidy store environment.
- Be comfortable working independently, taking key holder responsibility in the absence of management.
- Daily customer interactions.
- Achieving high levels of customer service and satisfaction.
- Meeting weekly, monthly, and yearly sales targets.
- Lone working with key holder responsibilities.
- Conducting physical rounds of the store and units.
- Forklifting, where applicable.
- Implementing procedures to minimize store 'bad debt.'
- Performing ad hoc duties.
- Strong written, maths and verbal communication skills.
- Effective listening skills in customer interactions.
- Self‑discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.