Member Services Representative

Anytime Fitness - 682756

England

On-site

GBP 15,496 - 20,661

Part time

14 days+
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Benefits offered by this job

Complimentary membership to over 5,000 clubs
State-of-the-art sales training
Opportunities for growth and advancement

Job summary

A leading fitness franchise in England is seeking a Member Services Representative to engage with clients and assist in their health journey. You will work closely with the Club Manager to build trust with prospective members, sell memberships, and maintain a positive gym environment. Strong communication skills and a friendly approach are essential, while previous experience in fitness is not mandatory. This role is rooted in a culture of support and collaboration, allowing you to thrive in a passionate environment.

Qualifications

  • Experience in the fitness industry is not required.
  • Friendly, outgoing, and warm personality.
  • Genuine and honest approach towards customers.

Responsibilities

  • Work directly with the Club Manager to assist clients.
  • Build trust and support customers in their health journey.
  • Sell memberships and maintain a clean gym environment.

Skills

Communication skills
Soft skills
Technology-savvy
Self-motivated

Job description

Future Opening: Member Services Representative
  • Complimentary membership to over 5,000 Anytime Fitness clubs worldwide.
  • State‑of‑the‑art sales training, continued education/development, and support.
  • The opportunity to grow and advance within an exciting company.
Something different is happening here.

And it’s Real AF.

Getting fit doesn’t work if you only focus on fitness. And going it alone should never be a sign of strength. Our coaches support you in a way no one else can with the best fitness and holistic help inside the gym – and out. And our community of members is waiting to meet you.

Job Summary

As a Member Services Representative, you'll work directly with the Club Manager. You’ll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MSR is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way.

Qualifications
  • Experience in the fitness industry is not required, but great communication and soft skills are.
  • Friendly, outgoing, and warm
  • Genuine and honest
  • Technologically savvy
  • Self‑motivated

Compensation: $15.00 - $20.00 per hour

Something different is happening here.
And it’s Real AF.

Our culture is defined by People, Purpose, Profits, Play®. We are looking for hard working people with a purpose that find the fun in everything they do.

Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.

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