Luxury Client Advisor: Elevate the Customer Experience

PRADA; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury brand in the UK is searching for a dedicated Client Advisor to provide an extraordinary customer experience. The successful candidate will foster meaningful relationships while promoting the brand values. Responsibilities include exceeding sales targets, understanding luxury products, and recording customer data to enhance service. Ideal candidates possess luxury retail experience, excellent communication skills, and a passion for client service. Commitment to diversity and inclusion is a core value of the company.

Qualifications

• Similar experience within a luxury or premium brand.
• Experience in building long-lasting client relationships.
• Ability to work in a team as well as independently.

Responsibilities

• Create a welcoming environment for customers.
• Exceed individual sales targets and contribute to store success.
• Capture customer data into CRM for personalized service.
• Promote the Omni Channel mindset.
• Resolve client complaints with care.
• Maintain operational compliance with company policies.

Skills

Luxury customer service understanding

Excellent communication skills

Interpersonal skills

Experience with luxury brands

Ability to work in a team

Fluency in English

Job description

A leading luxury brand in the UK is searching for a dedicated Client Advisor to provide an extraordinary customer experience. The successful candidate will foster meaningful relationships while promoting the brand values. Responsibilities include exceeding sales targets, understanding luxury products, and recording customer data to enhance service. Ideal candidates possess luxury retail experience, excellent communication skills, and a passion for client service. Commitment to diversity and inclusion is a core value of the company.