Luxury Client Advisor - Elevate Exclusive Customer Journeys

PradaGroup; Greater London; On-site; GBP 27,000 - 35,000; Full time

Job summary

A luxury fashion brand in Greater London seeks a Client Advisor to deliver exceptional customer experiences while surpassing sales targets. The candidate should have prior experience in luxury retail, excellent communication skills, and be fluent in English. Responsibilities include maintaining client relationships, addressing customer needs, and collaborating with store operations. Join a team committed to creating an inclusive work environment that values diversity and promotes professional growth.

Qualifications

• Experience within a luxury or premium brand appreciated.
• Ability to establish long-lasting client relationships.
• Capable of working both in teams and independently.

Responsibilities

• Provide outstanding service and create an exceptional customer experience.
• Exceed individual sales targets and overall store performance.
• Capture customer data to develop personalized approaches.
• Resolve client complaints effectively.

Skills

Luxury customer service knowledge

Excellent communication skills

Interpersonal skills

Teamwork

Fluency in English

Job description

A luxury fashion brand in Greater London seeks a Client Advisor to deliver exceptional customer experiences while surpassing sales targets. The candidate should have prior experience in luxury retail, excellent communication skills, and be fluent in English. Responsibilities include maintaining client relationships, addressing customer needs, and collaborating with store operations. Join a team committed to creating an inclusive work environment that values diversity and promotes professional growth.