Hybrid Public Sector Customer Service Advisor

Brook Street; Sheffield; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor for the Environment Agency to provide excellent customer service and support regulatory processes. The role offers hybrid working options and comprehensive training. The ideal candidate should be motivated to assist customers and manage inquiries efficiently. This position allows you to contribute to a respected public-sector organization with a meaningful mission, ensuring customers receive the guidance they need.

Benefits

Comprehensive training

Ongoing training support

Hybrid working options

Qualifications

• Strong motivation to deliver excellent customer service.
• Ability to manage customer inquiries effectively.
• Capable of handling administrative tasks.

Responsibilities

• Provide accurate information tailored to customer needs.
• Manage incoming calls and assist customers.
• Complete administrative tasks to support the team.

Skills

Excellent customer service

Effective communication

Ability to handle calls under pressure

Job description

A leading recruitment agency is seeking a Customer Service Advisor for the Environment Agency to provide excellent customer service and support regulatory processes. The role offers hybrid working options and comprehensive training. The ideal candidate should be motivated to assist customers and manage inquiries efficiently. This position allows you to contribute to a respected public-sector organization with a meaningful mission, ensuring customers receive the guidance they need.