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Casework Coordinator
Job summary
A respected organization in dispute resolution seeks a Case Coordinator to manage and coordinate projects. This remote position requires strong administrative skills, excellent communication, and proficiency in IT tools. The ideal candidate will have a background in case work or dispute resolution and a proactive attitude towards problem-solving. The package includes a competitive salary up to £34,464.95, pension access, annual leave, and career development opportunities.
Benefits
Qualifications
- Strong background in administrative, case work or dispute resolution positions.
- Excellent organisational and time management skills.
- High level of proficiency in using a range of IT tools and software.
- Ability to communicate effectively with diverse stakeholders.
- Proactive attitude towards problem-solving and taking initiative.
- Attention to detail and a commitment to accuracy.
- Familiarity with compliance and documentation requirements.
Responsibilities
- Coordinate and manage tasks according to defined timelines.
- Provide administrative support for smooth casework operations.
- Monitor project progress and prepare reports.
- Facilitate communication via email to all involved parties.
- Maintain accurate records and documentation.
- Assist in identifying and resolving case-related challenges.
- Support across ad hoc tasks for success.
- Ensure compliance with policies throughout project delivery.
Skills
- Exciting Case Coordinator role in the Dispute resolution space!
- If you love a combination of administration & critical thinking, then Apply!
Our client is a well-respected organisation that has rapidly expanded and brings excellence in dispute resolution & wider support to their industry specialism.
Working independently but as part of a Casework Team, you will be responsible for but not limited to the following
- Coordinate and manage according to defined timelines, ensuring all deadlines are met efficiently.
- Provide administrative support to ensure smooth all casework operations.
- Monitor project progress and prepare reports for stakeholders as required.
- Facilitate communication directly to all involved parties, mainly via email.
- Maintain accurate records and documentation related to ongoing projects, utilising IT systems.
- Assist in identifying and resolving any case-related challenges.
- Support across ad hoc tasks to ensure success.
- Ensure compliance with organisational policies and procedures throughout project delivery.
A successful Case Coordinator will be able to evidence the following skills and knowledge in all areas:
- A strong background in administrative, case work or dispute resolution positions, knowledge of the housing sector will be an advantage.
- Excellent organisational and time management skills.
- High level of proficiency in using a range of IT tools and software.
- The ability to communicate effectively with diverse stakeholders both internally and externally.
- A proactive attitude towards problem-solving and taking initiative.
- Attention to detail and a commitment to accuracy in all tasks.
- Familiarity with compliance and documentation requirements in a professional environment.
- Safeguarding knowledge is important.
- This is a remote based position in the UK.
- Competitive salary up to £34,464.95 - depending on suitability & knowledge.
- Access to the Local Government Pension Scheme.
- 25 days of annual leave, rising with service & additional flexi benefits.
- Excellent opportunities for professional & career development
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.