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Join to apply for the Remote Live Chat Support Assistant role at VITA CV

Join to apply for the Remote Live Chat Support Assistant role at VITA CV

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Remote Live Chat Support Assistant

Job Type: Part-Time or Full-Time | Remote

Location: United Kingdom – Remote

About the Role

Vita CV is hiring on behalf of a UK-based e-commerce and technology services company. We’re looking for a customer-focused and tech-savvy Live Chat Support Assistant to join their remote customer support team. This role is perfect for someone who enjoys helping others and communicating clearly through written messages.

Key Responsibilities

• Provide real-time support to customers via live chat
• Resolve product or service inquiries quickly and accurately
• Escalate complex issues to relevant departments when necessary
• Update customer details and log interactions into CRM systems
• Maintain response time, satisfaction score, and chat quality benchmarks

What We’re Looking For

• Strong written English and fast typing skills
• Previous customer service or chat support experience preferred
• A calm, friendly, and problem-solving approach
• Ability to multitask and handle multiple chat conversations
• Reliable internet, computer, and a quiet home workspace
• Work-from-home flexibility
• Competitive hourly pay
• Paid training and onboarding
• Long-term growth opportunities with a reputable client
• Supportive team environment with regular feedback and coaching

Apply Now

If you enjoy helping customers and prefer a remote, flexible work setup, apply now through Vita CV and join a growing digital support team.

• Seniority level
  Not Applicable

• Employment type
  Part-time

• Job function
  Customer Service
• Industries
  Marketing Services

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