Casework Coordinator

Michael Page (UK); City Of London; Remote; GBP 29,000 - 35,000; Full time

Job summary

A respected organization in dispute resolution seeks a Case Coordinator to manage and coordinate projects. This remote position requires strong administrative skills, excellent communication, and proficiency in IT tools. The ideal candidate will have a background in case work or dispute resolution and a proactive attitude towards problem-solving. The package includes a competitive salary up to £34,464.95, pension access, annual leave, and career development opportunities.

Benefits

Competitive salary up to £34,464.95

Access to the Local Government Pension Scheme

25 days annual leave, rising with service

Excellent opportunities for professional & career development

Qualifications

• Strong background in administrative, case work or dispute resolution positions.
• Excellent organisational and time management skills.
• High level of proficiency in using a range of IT tools and software.
• Ability to communicate effectively with diverse stakeholders.
• Proactive attitude towards problem-solving and taking initiative.
• Attention to detail and a commitment to accuracy.
• Familiarity with compliance and documentation requirements.

Responsibilities

• Coordinate and manage tasks according to defined timelines.
• Provide administrative support for smooth casework operations.
• Monitor project progress and prepare reports.
• Facilitate communication via email to all involved parties.
• Maintain accurate records and documentation.
• Assist in identifying and resolving case-related challenges.
• Support across ad hoc tasks for success.
• Ensure compliance with policies throughout project delivery.

Skills

Administrative background

Organisational skills

Time management

IT proficiency

Effective communication

Problem-solving

Attention to detail

Compliance knowledge

Safeguarding knowledge

Job description

• Exciting Case Coordinator role in the Dispute resolution space!
• If you love a combination of administration & critical thinking, then Apply!

About Our Client

Our client is a well-respected organisation that has rapidly expanded and brings excellence in dispute resolution & wider support to their industry specialism.

Job Description

Working independently but as part of a Casework Team, you will be responsible for but not limited to the following

• Coordinate and manage according to defined timelines, ensuring all deadlines are met efficiently.
• Provide administrative support to ensure smooth all casework operations.
• Monitor project progress and prepare reports for stakeholders as required.
• Facilitate communication directly to all involved parties, mainly via email.
• Maintain accurate records and documentation related to ongoing projects, utilising IT systems.
• Assist in identifying and resolving any case-related challenges.
• Support across ad hoc tasks to ensure success.
• Ensure compliance with organisational policies and procedures throughout project delivery.

The Successful Applicant

A successful Case Coordinator will be able to evidence the following skills and knowledge in all areas:

• A strong background in administrative, case work or dispute resolution positions, knowledge of the housing sector will be an advantage.
• Excellent organisational and time management skills.
• High level of proficiency in using a range of IT tools and software.
• The ability to communicate effectively with diverse stakeholders both internally and externally.
• A proactive attitude towards problem-solving and taking initiative.
• Attention to detail and a commitment to accuracy in all tasks.
• Familiarity with compliance and documentation requirements in a professional environment.
• Safeguarding knowledge is important.
• This is a remote based position in the UK.

What's on Offer

• Competitive salary up to £34,464.95 - depending on suitability & knowledge.
• Access to the Local Government Pension Scheme.
• 25 days of annual leave, rising with service & additional flexi benefits.
• Excellent opportunities for professional & career development