E Commerce jobs in United Kingdom

Omega CRM Consulting is seeking a CDP Specialist to collaborate with a leading global pharmaceutical company.

Role Overview

The Platform Manager CDP supports the operational enablement and technical execution of the Customer Data Platform (CDP) within the Campaign Automation Services team. Under the guidance of the Global Platform Management Coordinator, this role ensures the effective configuration, integration, and utilization of the Treasure Data CDP across global and regional teams. The Platform Manager CDP collaborates with internal stakeholders and external consultants to deliver scalable, data-driven campaign capabilities.

Key Responsibilities

• Support the configuration, integration, and maintenance of the Treasure Data CDP in partnership with IT and development teams.
• Translate business requirements into technical specifications for data ingestion, enrichment, and audience segmentation.
• Maintain and update data schemas, pipelines, and segmentation logic as directed by the Coordinator.
• Coordinate with the Campaign Automation Squad on segmentation briefs and campaign targeting.
• Facilitate integration of CDP audiences with marketing automation platforms (e.g., SFMC).
• Provide support for troubleshooting and platform usage questions related to the CDP.
• Document platform processes and contribute to knowledge sharing and training materials.
• Monitor platform performance and report findings for further action.
• Align with global rollout plans and operational models set by the Coordinator.

Required Qualifications

• Bachelor’s degree in Marketing, Data Science, Business Administration, or related field.
• At least 3 years of experience in marketing technology, data operations, or campaign support roles.
• Familiarity with Customer Data Platforms (Treasure Data preferred, or Twilio Segment, Data Cloud, Oracle Unity).
• Knowledge of data integration, ETL processes, and audience segmentation.
• Experience supporting marketing automation tools (e.g., SFMC).
• Strong communication and collaboration skills for working with cross-functional and global teams.
• Detail-oriented, proactive, and capable of working in a support role.
• Fluent in English; able to work across different time zones and cultures.

What We Offer

• Permanent contract.
• Flexible schedule to balance professional and personal life.
• Training and certifications from our main partners.
• Home office options.
• Flexible benefits (public transport tickets, meal vouchers, etc.).
• Health insurance.
• Our commitment to social responsibility through Omega in Action.

About Us

Omega CRM, a Merkle company, is a global digital firm specializing in enhancing the Business Experience (BX) through customer-centric solutions, technology, and data, all powered by AI.

As part of Merkle and the dentsu group, we are the largest Customer Experience Management (CXM) agency in Spain, offering integrated media, creativity, content, technology, and strategy solutions to generate real business impact.

With over 23 years of experience, a team of over 580 professionals from 24 nationalities, and more than 2,500 certifications, Omega CRM is a recognized leader in the Salesforce ecosystem in Spain.

We serve key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through our people, guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.